As Senior Director of Operations and Support, Melissa plays a key role in driving operational efficiency and empowering her team while working with clients to support local government organizations.
As the Senior Director of Operations and Support at Civic Marketplace, Melissa focuses on building efficient processes and creating a supportive environment in a fast-paced startup. Her role involves leading executive operations, managing HR, and ensuring our data security practices are solid and scalable. She enjoys working closely with teams to align efforts and find practical solutions that support our growth and collective success.
Previously, she held leadership roles at SGR, including Senior Director of Executive Operations, Director of Client Engagement, and Managing Director of Executive Recruitment and Human Resources. In these positions, Melissa focuses on improving HR strategies, leading executive recruitment, and facilitating leadership development programs. Melissa has had a successful entrepreneurial journey, co-founding several businesses. Through these ventures, she gained valuable experience in strategic planning, operations management, and delivering exceptional client service.
Melissa has a proven track record of adapting to new environments and contributing meaningfully to team success. She is committed to driving continuous improvement, and working collaboratively to deliver meaningful, lasting impact.
