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Public sector executive with federal & local experience in complex government operations. Specializes in strategic communications, human-centered design, and cross-functional team building to drive improved resident outcomes.
As Director of Communications and Product Marketing at Civic Marketplace, Jordan leads the development of comprehensive communication strategies that effectively communicate the company’s mission, value proposition, and product offerings. He collaborates closely with the product and customer success teams to ensure that Civic Marketplace’s commitment to enhancing public services is reflected across all touchpoints.
Before joining Civic Marketplace, Jordan served as the Director of Engagement & Innovation for the City of Amarillo, overseeing the Communications, Innovation, and Project Management offices. During his tenure, he led the city’s Innovation Team through the Bloomberg/Harvard City Leadership Initiative, spearheading large-scale communication campaigns and providing strategic counsel. Jordan also played a pivotal role in managing community engagement efforts during the COVID-19 pandemic for the 26-county Texas Panhandle.
Jordan’s passion for public service has been a cornerstone of his career, which began in the United States Air Force. He excels in building creative teams to execute comprehensive strategic communications, drive public sector innovation, and prioritize community impact.
